Yes. Every Specialist working through Return to Glory has an online page. You can view their qualification and insurance certificates, their photograph, their background and experience and feedback from their clients.
No. We take full payment on behalf of our Specialists by debit or credit card at the time of booking. Our Specialists do not handle cash and we operate a no tip policy. We ask that if you enjoy your treatment, you recommend our services to your family and friends.
We accept all credit/debit cards with the exception of American Express.
If you are trouble paying online, please call the Bookings Team on 0845 337 4933 and we will assist you.
Yes. As soon as your payment has been processed you will receive a confirmation email to your nominated email address.
You may cancel your appointment at any time up to 48 hours before the time scheduled for the appointment. To cancel an appointment contact Return to Glory on 0845 337 4933. Any appointment cancelled or rescheduled less than 48 hours before the scheduled time for the appointment will not be refunded.
You will find a link to an online Consultation Form on your confirmation email. As soon as you fill this in the information it will be sent to your chosen Specialist. If you have not filled this in before your appointment, your Specialist will bring one with her.
You can see the product ranges that each Specialist uses on their online profile. If you would like to request a specific product range, please ask the Bookings Team and they will recommend the best Specialist in your local area.
In the event that the Specialist is unable to attend your appointment, we reserve the right to appoint a suitably qualified substitute, approved by Return to Glory, to perform the services. You will be informed of this change by Return to Glory.
A Swedish Massage is a good place to start if you have never had a massage before. You can then discuss any queries with your Specialist when she calls you prior to the appointment.
The majority of our Specialists are either beauticians or masseuses – they are not usually trained in both areas. For this reason, you would usually have book beauty and massage treatments separately with two different Specialists.
We would not recommend having a spray tan, facial or massage after a wax, as the skin is extra sensitive for a period. Waxing appointments should always be booked separately from the above, perhaps with a manicure or pedicure if you are looking to mix treatments.
Yes. We offer both side-by-side couples massage with two Specialists or one-after-the-other massage with one Specialist.
Yes, we offer a wide range of vouchers that can be tailored to suit the recipient's needs. Click on our gift voucher page to find out more.
Yes, as long as you have the time/date, full address details and a contact number and email address, this is no problem. Alternatively you can purchase a gift voucher and allow them to choose the time/date and treatment.
Yes. Up to two people can share the time with one Specialist and split the cost. Anymore than two people would be a party/group booking.
It depends on the treatment you choose, however the minimum appointment time is one hour. When you book your appointment you can see the time guidelines for each treatment and for certain treatments you can choose the amount of time you would like.
Our team work morning to evening, Monday-Sunday. Bookings before 7am or after 8pm incur a £ 15 late charge per specialist.
Yes, if you block book your appointments you are entitled to the following discounts:
Yes. Simply ask for them when booking over the phone or search for them online.
If you are unhappy about part of your experience with Return to Glory, please contact us immediately. You can call our Senior Operations Manager Simona on 0845 337 4933, or email Simona@returntoglory.co.uk.
Up to 3 days after your appointment you will receive an email receipt of the booking. There is a link on this email that enables you to fill out the feedback form. This will then automatically be sent to your Specialist the next time they log in to their personal profile account.
© Return to Glory 2014